Have an unwanted vehicle? Coastal Wheels is here to make your car donation experience seamless and beneficial. Whether your vehicle is running or not, our service ensures that towing is completely free. The proceeds from the auction cover the towing cost, so you don’t need to worry about any out-of-pocket expenses. Donating your car can feel overwhelming, but we’ve streamlined the process to ensure a smooth pickup.
To get started, all you need is to provide some basic information, and we’ll handle the rest. Our team is dedicated to making this process as efficient as possible, so you can feel good about contributing to a worthy cause while we manage the logistics. Let’s turn that unwanted vehicle into valuable support for our community!
Step-by-step timeline
Submit Your Donation Form
Fill out the online donation form with your vehicle details. Provide as much information as possible for a smoother process. Typically, we'll contact you within 24 hours.
Receive Confirmation Call
A Coastal Wheels representative will call to confirm the details and schedule a pickup time that works for you. Be prepared to discuss your vehicle's condition.
Prepare for Pickup
Gather necessary documents like the vehicle title and keys. If you don’t have the title, let us know; we can assist with alternatives specific to your state.
Tow Truck Arrives
A local tow truck operator will arrive at the scheduled time to pick up your vehicle. The towing is free of charge, and you’ll receive a receipt for your donation.
Receive Your Tax Receipt
After your vehicle is auctioned, you will receive IRS Form 1098-C in the mail. This form is important for claiming your tax deduction.
What you need ready
- Vehicle title (if available)
- Keys to the vehicle
- Signed release of liability
- Your address for pickup confirmation
- Access path for tow truck
- Information about vehicle condition
Honest expectations
While we strive for same-day pickups, availability can vary based on your location and the day of the week. Coastal Wheels operates within a network of local towing partners, so depending on demand, your pickup may be scheduled for a later date. Weekend and after-hours pickups are available, but it's best to plan ahead to ensure a smooth experience. Please understand that if your vehicle is in a hard-to-access area, this might prolong the process.
How pickup logistics work
Our dispatchers coordinate with a network of reliable local tow operators to ensure timely pickups. Once your donation is confirmed, we schedule a tow truck to arrive at your convenience. Our communication with you remains consistent throughout the process, from the confirmation call to the pickup day, guaranteeing that you know what to expect every step of the way.
Melbourne pickup notes
In Melbourne, Florida, we have a solid network of towing partners, especially in urban and suburban areas. However, if your vehicle is in a more rural location, it may take longer to coordinate a pickup. Be aware of local HOA regulations that may impact parking for towing or any special permits needed for street access in certain neighborhoods.